When you are installing an ink cartridge, you might face an error in which the cartridge is not recognized. This type of message often means that your printer is not working. You will not print be able to anything until the error is cleared. This can be frustrating if you have something that needs to be printed urgently. Here are a number of potential solutions to this problem.
Simple Solutions
Fortunately, the solution to this problem could simply be to turn your printer off and back on again. Sometimes, the software simply needs to reset to function properly. If that doesn't work, try removing the cartridge and then putting it back in place. In some cases, the cartridge may not be clicked in properly. With some cartridges, you may need to use a good amount of pressure to force the cartridge into place. When you receive the message "charging ink," this is a sign that you properly installed the cartridge.
Remove the Cartridges and Clean Them Thoroughly
Remove the cartridges and inspect their chips. The chips may be dirty, which can impact the ability of the printer to read the chips. Under these circumstances, you must wipe the chips down and then polish them until they're dry. Once you have done this, try fitting the cartridges back into the printer and test it to see if the problem has been resolved.
Beware of Driver Updates
One situation that you probably won't be able to resolve is if there is an update to your driver that prevents it from recognizing one or more of your printer cartridges. There is no way that you can remove a printer driver update. There are no files that you can delete or replace. To avoid this issue, make sure that your printer does not update automatically. However, there are some printers that do not allow you to select manual updates.
You May Need a New Cartridge
The cartridge itself might have a contact that has corroded to the point where it won't work anymore. In this situation, you may simply need to purchase new cartridges. In order to find the best cartridges for your printer, contact a printer toner retail store and provide them with your printer specifications. They will be able to set you up with an ink cartridge that will work for you.
If none of these solutions have solved your cartridge problem, consult with a professional in a printer retail store near you.
Share28 September 2018
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